Sometimes ago I managed to install a demo version of nod32 server management console and a few clients then during the initial configuration I add a simple password to make it more secure and as you may guess by the title the password did not work later so the anti virus wouldn't uninstall!.
after a few search in forums I came up to this solution :
1- open registry (Start > Run > Regedit)
2- follow the keys to this value
HKEY_LOCAL_MACHINE\SOFTWARE\Eset\Nod\CurrentVersion\Info\PackageID
3- right click and rename the PackageID thing to something else like packageID1 (you may have to restart in safe mode to be able to change the name)
4-restart and it's done, now you can uninstall it
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38 comments:
Thank you for posting this! Trying to get info our of ESET was impossible. Using this trick worked! Saved me a ton of time!
This is the official way to do it:
http://www.eset.eu/knowledge-base/settings-are-password-protected
Thank you!
Cool research!
hello, thnks to your help, the tutorials works properly,
I was about ready to bust a gasket when I saw that I was "supposed" to go through ESET customer support to uninstall the damn thing. Thank you for this registry workaround, it saved me a lot of time and additional frustration.
Thanks a Lot..
Good posting
Thanks! It works like a charm!
Thanks!
2012 ESET Smart Security 5 x64
worked like a charm.
Thanks for the tutorial.
Just to help others.. but I didn`t find PackageID under quite the same directory route. I found it under security.. bla Point is, I still edited the name and it allowed me to uninstall and never mentioned a password.
Cheers
Possible KEY is
HKEY_LOCAL_MACHINE\SOFTWARE\ESET\ESET Security\CurrentVersion\Info
PackageID is DWord and its value is your encrypted password of ESET config.
You can ReName it or Delete and ESET Password will be Removed and u can set new or UnInstall ESET as well.
Have to ADMINISTRATOR rights to do in WindowsVista-7-8(no need safe mode)
Thank You,
-MEHUL PATEL
plz , what about eset smart security 4
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Wow, this is a great post! Thank you!
My colleagues tried to uninstall the ESET Smart Security package from a computer and were asked for a password. So then they tried with the ESET's official way using their "uninstaller" tool in Windows 7 Safe Mode in Command Prompt. After using that tool and a restart the ESET Smart Security did not automatically run, but then the network connection didn't work. I guess because of the firewall part of ESET's package was still in the protocol list for that NIC. And the ESET line was still there in the Program Install/Uninstall window in Control Panel. We didn't repair that network connection problem for several days and then I saw your beautiful solution and after applying it ran ESET's uninstall procedure regularly, from the Control Panel, but this time it wasn't asking for a password and after that uninstall the network connection worked! Thank you again!
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